FAQ – ReSpec.IO

Orders, Returns & Shipping

What is your return policy?

We go into more detail about our return policy & warranty on the specific pages for returns and warranties.

How will my order be shipped?

We provide more information on our shipping processes on our shipping page

Can I order direct?

Please feel free to reach out if you’d like to discuss a bulk order above what is listed on eBay and are OK with paying by wire or other final method.

Where do you ship from?

We ship from Zipcode 11733

Do you have a brick and mortar store?

No, this allows us to focus solely on eCommerce and not have to deal with you in person (love you!)

Help! I am having trouble getting my product working!

We have guides with the most common issues, if you are still having issues after those guides, please message us through eBay or Amazon, or email us contact@respec.io – please make sure you include your order info so that we can better assist you.

Contact

Email	contact@respec.io
eBay	https://www.ebay.com/cnt/intermediatedFAQ?requested=respec.io
Amazon	https://www.amazon.com/askseller?sellerID=A3AOOE3OVI05OF&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller
Address	10 Technology Dr. East Setauket, NY 11733